Legal
Terms of Service
Last updated 1 January 2026.
Engagement
Work begins once you accept a written proposal from us. That proposal sets out the systems being built, what they cost, and what we need from you.
Fees and billing
Monthly fees are billed in advance. Setup fees, where they apply, are billed at the start of the build. All prices are in Australian dollars and exclude GST unless stated.
Cancellation
Our monthly services are month to month. Either party can end the arrangement with 30 days' written notice. Fees already paid for the current period are not refunded.
Your responsibilities
You agree to give us the access we need to do the work, to review and approve messaging before it goes live, and to ensure any content you supply is accurate and yours to use.
Ownership
Once your account is settled, you own the content, copy and creative we produce for your business. The underlying tooling, templates and configurations we use across clients remain ours.
Results
We report on the numbers honestly and work hard to improve them. We do not guarantee a specific volume of leads, reviews or revenue, because outcomes depend on your market and how you handle the enquiries we generate.
Liability
Our liability is limited to the fees paid in the three months before the claim. Nothing here limits rights you have under Australian Consumer Law.
Governing law
These terms are governed by the laws of Western Australia.