Question asked
A customer messages through your website, WhatsApp or social inbox.
Services / Instant Support Assistant
Instant Answers Without Pulling Your Team Away
A support assistant for your website, WhatsApp or social inbox answers common questions, captures details and hands over when a person is needed.
WhatsApp support · active
Website + social inbox
Can I reschedule tomorrow's appointment?
Yes. We have 10:30am or 2:15pm available.
2:15pm please.
Done — confirmation sent now.
ChannelSupport resolved
What This Is Costing You
Customers ask the same questions every day: opening hours, pricing, service areas, booking changes, warranty terms and what to do next.
Those questions are important, but answering them manually pulls your team away from bookings, service and sales.
An instant support assistant gives customers immediate help while keeping your team focused on the work only they can do.
The System, Step by Step
Answer given
The assistant responds from your approved knowledge base and keeps the conversation clear.
Details captured
If the question becomes an enquiry, contact details and context are saved.
Handoff made
Anything complex or sensitive is routed to your team with the full conversation.
Everything You Get
- Website chat support
- WhatsApp and social inbox support
- Approved FAQ knowledge base
- Instant customer replies
- Lead capture during support chats
- Human handoff rules
Who This Suits
- Clinics
- Salons
- Home Services
- Retail
- Hospitality
- Auto Repair
Instant help
for common questions and next steps
Fewer interruptions
for your front desk and operators
Instant Support Assistant — Questions
Ready to stop answering the same questions all day? Book your free audit.
Not sure which system you need? Start with the audit.
No commitment. No credit card. Just a clear picture of what's costing you customers.