You can't hire your way out of admin. These five systems do the repetitive work so you can stay on the tools.
Automation in a trade business isn't about robots. It's about the four or five jobs you keep meaning to do and never get to.
1. Instant reply to missed calls
The highest-return system in any phone-driven business, and the fastest to set up.
2. Quote follow-up
Two texts and an email over ten days will win back jobs you'd already written off.
3. Review requests
One message after every completed job. Nothing else moves your rating faster.
4. Service-due reminders
Anything on a cycle — servicing, cleaning, inspections, filters — should book itself well before the customer thinks about it.
5. After-hours enquiry capture
A chat widget or virtual receptionist that qualifies overnight enquiries means you start the day with jobs, not a blank inbox.
Pick the one that's costing you the most this month. Automate it. Then move to the next.
Written by
The Orvyo Team
Orvyo builds automated lead capture and follow-up systems for service businesses across Perth, Western Australia.